B2B quote-to-cash AI workforce

AI employees that turn inquiries into quotes, orders, and payments.

Workbase AI helps B2B teams qualify inquiries, draft quotes, follow up with customers, track orders, and remind your team when payments are due across email, WhatsApp, CRM, spreadsheets, and accounting tools.

Human approval gates Quote-to-cash visibility Tools you already use
Revenue workflow console
AI Inquiry Specialist

Inquiry converted into a quote-ready brief

Needs approval
Buyer intent Project supply quote
Requirements 48 kits, coastal finish, delivery to FL
Missing info Site dimensions, install date
Quote draft $86,400 estimated package Includes freight note, deposit terms, and 2 confirmation questions.
Inquiry captured Quote drafted Follow-up scheduled Payment reminder ready
Works with Gmail Outlook WhatsApp HubSpot Salesforce Zoho CRM Shopify WooCommerce QuickBooks Xero Google Sheets Airtable Slack Microsoft Teams

Built for B2B SMEs

For teams where every quote, order, and payment has real margin behind it.

Workbase is designed for owner-led revenue operations, not generic internal ticketing or broad employee support.

01 Product suppliers

Handle repeat inquiries, quote variants, order notes, and payment reminders without losing context.

02 Equipment distributors

Keep high-value product requests, delivery terms, approvals, and PO status visible in one queue.

03 Custom manufacturers

Turn scattered specs, missing requirements, and quote templates into cleaner approval-ready drafts.

04 Trade and export teams

Track customer conversations, commercial terms, order stages, and payment risks across tools.

One AI front door for revenue work

Give your team one place to see every inquiry, quote, order, and payment risk.

Workbase AI sits across the apps your team already uses and turns scattered customer activity into an approval-ready action queue.

Explore revenue workflows
New inquiry Custom aluminum shade system WhatsApp, 11:42 AM
Quote draft 8 line items prepared Needs pricing approval
Payment due $14,200 balance Reminder waiting for approval

Revenue workflow demo

From inquiry to payment, one step at a time.

Each tab simulates a practical action your AI employees can prepare for your team. Sensitive messages wait for approval.

Input

Inquiry captured from WhatsApp

AI reads the message, identifies buyer intent, extracts product interest, quantity, location, urgency, and missing information.

AI output
  • Customer name and company
  • Product interest and quantity
  • Missing dimensions and delivery date
  • Priority score for the sales team

The revenue gap

Revenue gets lost in the gaps between tools.

Your team is not the problem. The work is scattered across inboxes, chats, spreadsheets, CRM notes, order trackers, and accounting exports.

Inquiries are buried in email and WhatsApp.
Quotes take too long to prepare.
Follow-ups depend on memory.
Orders and payments live in different tools.
Owners do not have a daily view of what is moving.
Sales teams waste time updating CRM instead of moving deals forward.

AI employees

Hire AI employees for the revenue work your team does every day.

Workbase platform

Make revenue flow across every team and tool.

Like an operating layer for quote-to-cash work, Workbase combines search, action, approval, and reporting in one practical workspace.

Quote-to-cash workspace

One board for inquiries, quotes, orders, and payments

Owners and sales teams see what moved today, what needs approval, and where revenue is blocked.

  • Inquiry inbox across email, WhatsApp, forms, and CRM
  • Quote drafts and approval status in one queue
  • Order and payment risks visible before they become surprises
Revenue workspace Today
New18inquiries
Draft ready7quotes
At risk3orders
Payment due$68kthis week

Business initiatives

Improve the revenue work owners already care about.

Start with the bottleneck that is easiest to prove, then expand Workbase across the rest of the quote-to-cash process.

Quote operations

Turn quote requests into approval-ready drafts.

Workbase reads the inquiry, extracts requirements, checks quote history, and prepares a draft your team can review before it reaches the customer.

  • Extract buyer needs from email, WhatsApp, forms, and CRM
  • Find missing dimensions, delivery dates, and product details
  • Prepare quote line items, terms, and confirmation questions

Owner command center

A daily command center for owners.

See what happened today, what needs approval, which orders are stuck, and where payment risk is building.

New inquiries today18New
Quotes pending approval7Draft ready
Follow-ups due24Needs action
Orders delayed3At risk
Expected payments this week$68.4kPayment due
Overdue payments$9.2kWaiting on customer
New Draft ready Needs approval Waiting on customer Payment due At risk Completed

Revenue agent library

Prebuilt skills for the quote-to-cash jobs your team repeats.

Each skill produces a concrete business output, connects to the right tools, and keeps sensitive customer actions behind approval.

Capture

Inquiry classifier

Turns new messages into buyer intent, product interest, urgency, and missing information.

Quote

Quote draft builder

Prepares line items, terms, confirmation questions, and a customer-ready proposal draft.

Follow up

Next-step recommender

Creates follow-up tasks and message drafts based on quote status and customer context.

Order

Order exception watcher

Flags stalled approvals, missing PO details, delivery risks, and internal handoff gaps.

Collect

Payment risk monitor

Tracks deposits, balances, overdue invoices, and reminder drafts without replacing accounting tools.

Report

Owner brief generator

Summarizes new inquiries, quote activity, orders at risk, expected payments, and overdue items.

Managed rollout

Launch one workflow first, then expand with evidence.

The practical path is not to automate the whole company at once. Start where revenue leaks are visible, set approval rules, and expand after the owner can see the daily value.

1

Map the revenue gap

Choose one inquiry-to-quote or invoice-to-payment workflow with clear owner visibility.

2

Connect daily tools

Use inboxes, CRM, spreadsheets, quote templates, and accounting exports as the first data sources.

3

Set approval gates

Decide which quotes, payment reminders, and customer replies must wait for human review.

4

Expand the AI team

Add follow-up, order coordination, payment monitoring, and owner briefs when the first workflow works.

Managed setup available Workbase can help configure quote templates, approval rules, integrations, and owner reporting for pilot customers and partner rollouts.

Customer wins

Built for B2B teams where revenue work crosses people, tools, and approvals.

Building materials supplier

Sales managers get one queue for quote drafts, missing dimensions, and follow-ups due this week.

Equipment distributor

Owners see order delays and payment reminders before they become customer or cash flow problems.

Trade and export company

Inquiry summaries and quote terms stay visible across email, WhatsApp, spreadsheets, and accounting.

6AI employees for revenue work
14core tools represented in the workflow
0external sends without approval

Business outcomes

Built for business outcomes, not AI experiments.

Respond to inquiries faster.
Send quotes sooner.
Follow up every qualified lead.
Track orders without chasing people.
See payment risks before they become cash flow problems.
Give owners a clear daily business brief.

Approval controls

AI suggests. Your team approves. Every action is logged.

Quotes, payment reminders, and external customer messages are sensitive. Workbase AI prepares the work and keeps the audit trail visible.

Human approval before sending quotes Human approval before payment reminders Role-based access Audit logs for every AI action Private business knowledge base Safe escalation to your team No automatic external action without permission No training on customer data by default

Why teams rely on Workbase

Six reasons B2B teams can trust AI employees with revenue work.

01

Quote-to-cash focus

Built around inquiries, quotes, follow-ups, orders, payments, and owner briefs instead of generic AI tasks.

02

Faster time to value

Start with one workflow and one quote template before expanding across the revenue operation.

03

Approval-first controls

Customer-facing quotes and payment reminders wait for your team before anything leaves the business.

04

Works across daily tools

Use email, WhatsApp, CRM, spreadsheets, ecommerce, and accounting exports as workflow inputs.

05

Owner visibility

Turn scattered activity into a daily brief that shows what happened and where revenue is blocked.

06

Partner-ready rollout

Agencies, consultants, chambers, and associations can package practical AI adoption for B2B SMEs.

Owner guide

How B2B SMEs lose revenue between inquiry and payment.

Use the Workbase quote-to-cash audit to find where customer requests stall, quote drafts slow down, follow-ups disappear, orders get stuck, and payments become hard to see.

Read the guide

Partner program

Bring AI employees to the businesses you serve.

For chambers of commerce, trade associations, agencies, consultants, and business service providers helping SMEs modernize sales and operations.

Become a partner

Pricing preview

Start with one workflow. Expand when your team is ready.

Resources and insights

Practical guidance for turning revenue work into an AI-assisted workflow.

Find more resources
Featured guide

How B2B SMEs lose revenue between inquiry and payment

Map the gaps between inbox, quote templates, CRM notes, order status, and invoices before choosing your first AI employee.

Read the guide
Product tour

See the inquiry-to-quote workflow in action

Follow a customer request as Workbase turns it into a quote draft, follow-up, order view, and owner brief.

Playbook

The owner's guide to AI employees

Assign AI employees to clear business work while keeping sensitive decisions controlled.

Checklist

How to speed up quote turnaround

Prepare the inputs AI needs to draft cleaner quote proposals for your team.

Template

Build your first owner daily brief

Choose the inquiry, quote, order, payment, and action queue metrics owners need every morning.

Partner guide

How agencies can package AI workflow services

Turn quote-to-cash cleanup into a clear service for B2B websites, CRM, and managed operations clients.

Pilot worksheet

Pick the first workflow your team should automate

Compare inquiry capture, quote drafting, follow-up, order tracking, and payment reminders before rollout.

Stop losing revenue in the gaps between tools.

Workbase AI helps B2B SMEs turn scattered inquiries, slow quotes, missed follow-ups, and payment blind spots into one clear revenue workflow.

Book a demo